About

FAQ's

When will I receive my images and/or products?

Once your images have been selected, I normally edit your images within two weeks. If products or prints are included in your order then this will normally take up to a further two weeks production time. You will be notified via email when your products are ready for collection along with your disc.

Can I purchase extra digital images?

Yes, it is $30.00 for each additional edited image file and there is no limit to the amount you can purchase or you may choose to upgrade to a higher package which is better value.

Can you provide me with the unedited photos on disc?

Unfortunately I do not supply unedited photos as they are unfinished and not the final piece of artwork that I wish to provide my clients which is the same with other professional photographers in my field. I pride myself in taking a lot of care in the way I process and edit my images to ensure each photo is the best it can be. Taking the photo is only half the work that goes into the final image!

What experience/training do you have as a newborn photographer?

I have had my own newborn photography business for over 6 years now easily photographing between 60-100 newborns each year. I have spent countless hours in training, one-on-one mentoring sessions and workshops. Babies safety always comes first, I only offer a safe, calm environment for your precious new baby.

I am unsure which collection/package I would like to go with, can I decide after seeing the images?

You must choose a collection in order to proceed with your booking however you can always choose to upgrade your package upon seeing the images after your session.

Do I need to bring my own outfits and props?

It depends on the type of session your booking. For newborn sessions, I have a wide variety of high quality internationally sourced props available for use so there is no need to bring your own unless there is something special you would like to bring along. For maternity I have a range of different fabrics and gowns that you are free to use. I also have a wide selection of dresses for little girls up to school age.

Are parent/sibling photos an extra free?

Not at all. I always welcome family members/ siblings to come and be a part of the family photos with baby. It is such a special time and family/sibling photos are an important part of our session. We recommend choosing the ‘Cherished Moments’ or ‘Signature Collection’ when doing both family and sibling photos as this includes more images and extra time to spend with your baby.

What do family members wear?

It is best to keep it simple. Solid colours work best (we prefer white) and always advise to stay away from distracting prints or logos on clothing. The studio will be very warm for baby so try to pick something lightweight and breathable to stay comfortable.

How do I pay for my session?

A $200 deposit is required to hold your session for newborn photography, all other sessions require a $50.00 deposit. When you notify me that you would like to proceed with a booking, an invoice is emailed through to you and payment of deposit is required within 7 days into nominated bank account. The balance of your session is then due on or before the day of your session. Please bring the correct amount of cash with you on the day or alternatively you may pay into my bank account BEFORE the session date. (Please advise me you wish to do this prior to depositing the balance into my account)

When is it best for me to book my session?

It is best to book as soon as you know you are happy to proceed! Depending on the type of session you are after and my schedule – it can take anywhere from a couple of weeks to a few months to get an appointment!
For newborns, it is recommended to book while still pregnant from 12 weeks onwards to avoid disappointment. Your due date is then scheduled in my calendar and you will be asked you contact me within 2-3 days after birth to schedule a time in the first 6-14 days. I only take on a selected number of newborn sessions each month to ensure I can fit every newborn in within the recommended time period.

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